Payment Policy

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept the following 2 main payment methods:

● PayPal

Echohano primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover.

 

● Secure Credit Card Payment

We can also accept Credit Card payment using Visa, Master card, American express and discover .

 

This Payment Policy clarifies all payment rules, security guarantees, transaction specifications, and payment dispute processing standards for orders on echohano.com. All payment behaviors generated during your shopping on our website are subject to this policy. We provide secure, diversified, and global applicable payment methods to ensure that every customer can complete transactions safely and conveniently.

Supported Payment Methods echohano.com supports a variety of mainstream global secure payment methods to meet the payment needs of customers in different regions. All payment channels we cooperate with are officially certified and have global transaction security qualifications, which can effectively protect your payment information and fund safety. You can choose the most suitable payment method according to your personal usage habit and regional support situation during checkout.

Payment Security Guarantee All payment pages of echohano.com adopt end-to-end encryption technology to fully protect your payment account information, card information, and transaction data. We will not record or store your complete payment account and password information. All transaction data is transmitted through secure channels to avoid information leakage and transaction risks. Every order payment will undergo system security verification to prevent abnormal transactions and fraudulent behaviors.

Payment & Order Confirmation Rules After you complete the payment, the system will automatically verify the transaction status. Once the payment is successful, the order status on echohano.com will be updated to paid, and we will start order processing and arrangement. If the payment is deducted successfully but the order status is not updated in time due to network delay or payment platform system failure, please do not repeat the payment. You can contact our customer support team with your payment voucher for manual verification and order recovery.

Payment Cancellation & Refund Rules For unpaid orders, customers can actively cancel the order at any time in the personal order center of echohano.com. For paid and unshipped orders, you can apply for order cancellation and full refund through customer service. All refunds will be returned through the original payment channel in accordance with our refund policy. The refund arrival time is subject to the processing rules of your payment platform and bank.

Abnormal Payment Handling If there are abnormal payment situations such as repeated deduction, payment failure but deduction, and order amount error, please contact us in a timely manner. We will check the transaction records within 24 hours and handle refunds and corrections for abnormal payments. We reserve the right to freeze and verify suspicious transactions involving fraud, arbitrage, and abnormal payment behaviors to ensure transaction safety.