Privacy Policy
This Privacy Policy is formulated for all users who visit and shop on echohano.com, aiming to clearly explain our rules of collecting, using, storing, protecting, and managing user personal information. We attach great importance to user privacy protection and strictly abide by global data protection regulations. By using the echohano.com website and services, you agree to the information collection and usage rules specified in this policy.
Information We Collect In order to provide normal shopping services and order processing, we will collect the necessary personal information you actively provide when registering an account, placing an order, and contacting customer service, including your name, contact email, delivery address, phone number, and payment related verification information. In addition, we will automatically collect non-personal browsing information such as website access time, browsing pages, and device information through cookies to optimize website experience.
Usage of Collected Information All user information collected by echohano.com is only used for internal service operation, including order processing and delivery, after-sales service follow-up, customer message reply, website function optimization, user identity verification, and order security protection. We will use your contact information to send order updates, logistics notifications, after-sales progress reminders, and official preferential activity notifications. We will never sell, rent, or leak your personal information to irrelevant third parties for commercial purposes without your explicit consent.
Information Storage & Protection We adopt advanced network encryption technology and secure server system to store user data, and set up strict data access permissions to prevent unauthorized access, disclosure, tampering, and loss of user information. User personal data will only be stored for the time required for service completion and legal compliance. After the data is no longer needed, we will completely delete or anonymize the information in accordance with regulations.
Cookies Policy echohano.com uses cookies to record user browsing preferences, retain login status, optimize page display effect, and improve user shopping experience. You can turn off the cookie function in your browser settings at any time, but please note that closing cookies may cause some functions of the echohano.com website to be abnormal or unavailable.
User Rights & Policy Update You have the right to view, modify, and apply for deletion of your personal information stored on our website. If you have any questions about our privacy protection rules, you can contact us through the official contact channel of echohano.com. We reserve the right to update this Privacy Policy irregularly, and the updated content will take effect immediately after being published on the official website.